[PDF.56zc] The Definitive Guide to Order Fulfillment and Customer Service: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and ... of Supply Chain Management Professionals)
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The Definitive Guide to Order Fulfillment and Customer Service: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and ... of Supply Chain Management Professionals)
CSCMP, Stanley E. Fawcett, Amydee M. Fawcett
[PDF.ck57] The Definitive Guide to Order Fulfillment and Customer Service: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and ... of Supply Chain Management Professionals)
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| #908404 in Books | 2014-02-06 | Original language:English | PDF # 1 | 9.44 x.70 x7.19l,1.05 | File type: PDF | 224 pages||0 of 1 people found the following review helpful.| Five Stars|By Mark|Good book|From the Back Cover|Plan, Implement, Measure, and Optimize World-Class Fulfillment and Service Operations | |· Supports all learning objectives of the Order Fulfillment and Customer Service module (Learning Block 8) of CSCMP SCPro Level One certifi
This is the most authoritative and complete guide to planning, implementing, measuring, and optimizing world-class supply chain order fulfillment and customer service processes. Straight from the Council of Supply Chain Management Professionals (CSCMP), it brings together up-to-the-minute knowledge and best practices for all facets of order fulfillment and customer service process management, from initial customer inquiry through post sales service...
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